Easily Customizable – Ability to Incorporate Modern Design Schemes

Cleantie check-in screen is the most user-friendly and powerful in the market. It allows users to price orders systematically, and accurately, with the touch of a few keys. With our interactive design, screens on all of our devices flow naturally, and seamlessly, making the next step always predictable.  Cleantie’s  menu design delivers comprehensive and logical sequencing to dramatically reduce entry errors, and therefore increase overall productivity. Unlimited Service options, departments, items menus, and modifiers ensure that any price list can be implemented so you can design a simple user interface for your staff.


Know your business better, using sophisticated dashboard

The dashboard shows the most valuable metrics that give you insight into the performance of your store and the behavior of your customers. The metrics are shown in numeric format and also as graphs where appropriate. Data is made digestible for everyone – Cleantie Analytics is designed to make numbers easy to understand. No need to hunt through spreadsheets as Cleantie Analytics breaks it down for easy calculation. The dashboard shows Total Items/Invoices for the following:  Checked-In, Checked-out, Promised Today, Not Ready Orders and Overdue Orders.


Customers Insights feature

Attracting customers is the primary goal of your business because it is the customer who creates the demand for your services. Businesses often compete through advertisements or lowered prices to attract customers.  Happy customers are expected to continue using your services. It is crucial to closely monitor the relationships you have with customers, often asking their feedback to learn whether new products should be created or adjustments made to what is currently offered. In the Age of Experience, increasing customer expectations compel us to improve our business model. Cleantie Customer Insights report provides you with complete control of how customers are using your services.


Sophisticated Customer Profile

In the modern marketing world, understanding customer trends is crucial. The Always On consumer demands a level of service; customer profiling is a huge step towards being able to improve that. Profiling your customers enables you to draw insights on customer activity and frequency, enhancing business opportunities. Capture customer information and connect regularly to keep your business top of mind. Cleantie offers a very sophisticated customer profile to track your customer's details. Use customer profile to setup a special price list, assign specific discount, make special requests notes or add urgent Memo to give better customer service. Use CRM notes to track each incident or complains about the customer.

Garment Tags

3" wide Tag rolls are the most popular and affordable tags in the market that are printed and cut automatically using Epson TMU220 printer. Tags can be printed in ½” for laundry items or 1” size format for dry cleaning items or ½” for both.
Made of heavyweight, wet-strength paper, with superior quality withstand all dry cleaning and laundry processes. The tags format can be customized using Cleantie sophisticated form designer.

Professional Invoice

CSI POS prints professional looking invoice on Epson or any thermal printer.
Customized Release form can be printed automatically to protect you for any potential claim or dispute.
Print your company logo to give your invoice a professional look at no extra cost.
Customize your invoice format to print advertising, customers’ preference or any other optional messages.
Optional collected Loyalty points can be printed automatically to keep your customer keep coming back.
Delivery Run/Stop# with special instructions can be printed for your router delivery customers.
The Invoice format can be customized using CSI sophisticated form designer.


Customer Statement

Charge customers statements can be created and printed in few minutes or sent by email to charge customers automatically. Credit Card on File customers can be charged automatically using our integrated credit card processing software. Statement process can be grouped by Route Delivery, Company customers, or Card On File customers.

Loyalty/Reward Point Program

Increase your sales automatically by using CSI Loyalty/Rewards Points System

✓ Define your own loyalty point system and make your own coupon.
✓ Define your own redemption point, and redemption coupon
✓ Print Professional looking redemption coupons automatically to encourage customers keep coming back.
✓ Classify customers based on the collected points for more rewards.
✓ Define multi-level redemption coupon
✓ Barcoded coupon to prevent misuse

Flexible And Powerful Coupon

Cleantie allows you to define your own coupon, with discounts. Track coupons & discounts, and see which one is more productive.

✓ Discount by %, $, or 2 for 1 items
✓ Enable/Disable discount/coupon for a given date
✓ Maximum amount restriction
✓ Prevent multiple discounts
✓ Pre-defined customer discounts with expiry date, for certain services
✓ Control coupons by scanning coupon barcode
✓ Print coupon automatically for 1st time customers
✓ Print coupon automatically for loyalty system

SMS Or Email Notification System

Inform your Customers by using our automated SMS or email notification system when orders are ready for pickup or delivery.

Simply scan orders when ready and SMS or email is sent to customers automatically.

Clothing-Alteration Process Made Simple

CSI’s two largest customers are Clothing- Alteration & Tailoring operation with over 70 and 50 locations in North America and Europe. Cleantie was designed to allow the head office to be able to control such massive operation using the latest technology with cloud-based database efficiency and scalability. The demand is to have tight control over cash and Labor costs, increased customer satisfaction, and increased efficiency, all while holding down the competition and learning to analyze the growing amount of information required to manage the business properly..

One lasting reality of the Alteration industry is its high Labor turnover. To have the ability to train a new employee quickly, or a new manager, means having the confidence that your operation and customers will enjoy uninterrupted service. Reduced training times and compressed line-ups at the terminals are due to Cleantie’s incredibly intuitive layout. All screens flow naturally and seamlessly between each other, so the next step is always predictable.This will help your staff place orders faster, more accurately, and with less effort so more of their time can be spent with your customer.

Cleantie POS software was designed to alleviate the burden of information overload without the loss of powerful features you have come to expect from world class leading edge software solutions. Whether you are only interested in sales tracking and time & attendance, or more interested in perpetual inventory management and multi-store corporate consolidation, Cleantie´s software solutions can help you meet whatever objectives you have set out to achieve.

✓ Unlimited alteration departments & items
✓ Sell and Track merchandise items using SKU barcode
✓ Employee productivity tracking and magic number entirely worked hours vs total revenue generated on alteration
✓ Barcoded items to assign specific change to a seamstress

Shoe Repair Special Feature

Use our on -demand barcoded Repair Labels to track each order and notify the customer by Text Message or email as soon as order is ready for pickup.
Controlling the inventory is one of the most important parts of any Shoe Repair business. Cleantie provides a different inventory control system to prevent employee theft and provide better customer service.

✓ Create discrepancy report by scanning orders on the rack
✓ Sort inventory report by invoice#, in-date, due-date, customer name or conveyor#
✓ Overdue Items reports
✓ Exception report
✓ Search for missing items with description and color for any given period
✓ Checkout only scanned invoices to prevent mistakes
✓ Sell and Track merchandise items using SKU barcode

Laundromat Operation Made Easy

Cleantie special features designed for Laundromat operations. Cleantie is integrated with CCI Laundry Card/Fascard and Laundrowroks. Card Concepts and Laundroworks manufactures and develops automated systems for the self-service Laundromat industry.

Card Concept's Coinless LaundryCard™ system was developed to give store owners the right tools needed to easily succeed. Custom Laundry Cards, On-The-Fly Reporting, Custom Marketing Tools, and Remote Management Abilities are just a few of the Unique Features LaundryCard™ has to offer.

The Totally Automated Store (TAS) concept was developed by one of CCI’s founders Steve Marcionetti during the company’s formation back in 2000. All of the products and services for which CCI produces are built around the idea of automating and simplifying the operation of running a vended Laundromat. CCI’s unique development focus comes from its family roots who have been actively involved in the Laundromat industry for over 35 years. This experience has been essential to the company’s growth, with over 500 Laundromats across the US and Canada CCI is positioned firmly in the marketplace.

CCI’s core product, LaundryCard™ replaces all of the coin acceptors in a laundry with card readers, traditional change machines are replaced by kiosks (called X-Changers). These kiosks dispense 'debit cards' that customers can add value to and start machines. The system maintains the customer’s card balance and allows them to revalue their card with either cash or a credit card. Along with LaundryCard™ CCI manufactures and distributes other ancillary products that compliment the Laundromat operations.

With the laundry card system, a digital balance is stored on a contactless smart card. Users start laundry machines simply by presenting the laundry card to the card reader. The reader debits the balance and starts the machine. Users can add value to the balance on their card or purchase a new card at the Value Add Center kiosk using cash, credit cards or Apple Pay. Various Value Add Center models and configurations are available. Owners and operators can monitor and control the entire system remotely through LaundroPortal, a real-time, web-based application. Through the myLaundroworks web application, customers can view machine availability and the remaining cycle time for washers and dryers, and enable text notifications to be sent when their laundry is done!

Credit Card Processing

Cleantie processes Credit/Debit and Gift Cards through New Verifone Platform Point Services for card present and Web-based Payware Connect for Card On File transactions. Stripe is the easiest way to support Apple Pay, which enables frictionless credit card payments and eliminates the need to manually type card details. Your customers authorize payments with Touch ID.  

VeriFone’s Payware Connect is a highly configurable, hosted, web-based payment gateway service that provides the perfect way to generate recurring revenue. Merchants can efficiently and securely process payments from any internet-connected computer. Cloud-based hosted payment solution is PCI DSS-compliant, so you reduce your PCI compliance scope. Daily settlement report is emailed automatically to keep merchants informed of daily transactions.

Use your own merchant account or get the merchant account through CSI merchant services to save money on payware connect hosting fee. Cleantie is validated with Paymentech, First Data North (CardNet); Elavon; and Heartland. Please note First Data Nashville platform is not supported, only First Data North

Route/Delivery System

Cleantie offers a complete and comprehensive route planning system with an optimization technology. Cut down on operating costs, reduce drive time & mileage, and improve customer service with Cleantie route planning solution. Identify the shortest, fastest, and most efficient routes within minutes and take the headache out of route planning & scheduling.  

Monitor delivery time, number of deliveries, ratings & reviews of drivers, cancelled, undelivered and delayed orders and much more to help you take control of your business. Optimize deliveries with complete route management software.

Cleantie interactive manifest uses the real-time Route Manager to provide you with step by step delivery instructions.  Delivery drivers can save time and fuel with up-to-date information on traffic conditions, distances between points, and estimated travel times.


Google Firebase & SQL Database Cloud-Based Hosting

Cleantie runs on Google Firebase platform and is driven by a SQL database engine to increase reliability, scalability, and efficiency. Whether you´re running 1 or 500 terminals, product´s performance remains constant - reliable and available.

Cleantie consolidated database is perfect for those who have centralized data needs with a small or large number of store locations and who need real-time order tracking between stores and head office. Centralized accounts receivable, pricing, promotions, marketing, time clock management, Auto Assembly and reporting is made inherently simple in this mode.

Cleantie cloud-based service offers an effective way to run your business better than ever before. We protect your valuable data from natural disasters, fire, and theft. In addition,  Cleantie cloud-based services give you peace of mind from the complexities of managing and maintaining your computers and data. Your focus should be on running your business and not managing your computer system! 

System Requirements

✓ Windows 10,  Mac, iOS, Google Chrome, or Andriod Devices
✓ Epson TMT88V Printer or Any Thermal Printer for Invoice Printing
✓ Epson TMU220 Printer for Tag Printing
✓ Epson Compatible Cash Drawer
✓ Any Touch Screen Monitor
✓ Any Scanner
✓ USB HID-compliant weight scale
✓ Any Magnetic Card reader